[socials]
Free order delivery to the worldwide
We accept the complaint in a period of 15 days
[socials]
Free order delivery to the worldwide
We accept the complaint in a period of 15 days

How to return a product purchased from an online store?

You can return the products within 15 days of receiving your order. The product or products must be returned undamaged, unused and in original packaging.

If you return the product directly by mail, please fill out the Waiver Statement, which you can print HERE.

The buyer may also submit his own termination statement expressly stating that he is terminating the contract, stating the order number.

It is understood that the buyer returned the goods in a timely manner if it was sent before the expiration of 15 days. The date on which the mail was dated by the postal service provider is considered to be the date of dispatch.

Refunds will be made within 15 days of receiving the notice of termination of the contract subject to the return of the product. The service provider reserves the right to withhold payment of the payment received until the return of the returned products or until the customer submits proof that he has sent the products back to the service provider.

If you return the product on the basis of warranty or material defect, we invite you to contact us at mail support@shoozeeshop.com, and explain in detail the reason for the return of the product, with the attached evidence (photo).

NOTE: Buyer pays shipping cost.

Leave a Reply

Your email address will not be published. Required fields are marked *

Choose a currency
EUR Euro